Information

DAILY NEWS

During the tournament week, we will provide spectators with the latest information about the tournament.

FINDINGS
Lost property can be handed in at the Info-Point in the entrance area.

BANKOMAT
The nearest ATM is located approx. 100 m away at Goethestrasse 80, 4020 Linz.

WHEELCHAIR SPACES
Located in front of the west stand.

SANITARY SERVICE
You will find the medical service on the east side of the hall.

TOILETS
Located on the east side of the hall. There are also toilets for wheelchair users.

HANDICAPPED PARKING
There are six parking spaces in the underground car park (ground-level access to the hall - please ring the bell at the signposted entrance), and a further five disabled parking spaces are available in the outdoor car park (access via the main west entrance).

TAXIS STATE
The nearest cab rank is in front of the Marriott Hotel (west side of the hall, near the main entrance).

PLACEHOLDER:INSIDE
We ask you to follow the instructions of the court orderers. Spectators are asked to take or leave their seats before the start or after the end of a set or when the players change sides.

CLEANLINESS
In the interest of keeping the tournament grounds clean, we ask you to throw paper and drinking cups etc. into the waste paper baskets or garbage cans provided.

SAFETY
Please take into account that it is forbidden to bring bags, suitcases and backpacks to the tournament site. Bags smaller than an A4 sheet (30x21x21cm) are excluded from the ban. Please also take into account that there may be a waiting time at the entrance due to bag checks. We thank you for your understanding.

GAME PLAN
The fixture list for the following day is usually finalised from 21:00 the day before and can be viewed online. There may be changes to the fixtures at short notice.

RE-ENTRY
If you leave the Design Center during the day and want to come back later, please remember to have your ticket with you.

GAME FAILURE
FAILURE TO PLAY: MatchMaker Event GmbH will not provide any compensation in case of cancellation of the game or loss of the ticket. Likewise, MatchMaker Event GmbH assumes no liability for bodily injury or property damage.

Prohibitions

Glass bottles at Centre Court, Matchcourt 1 & in all stands (e.g. wine bottles, schnapps bottles, drinking glasses)
Weapons of any kind
Drugs
Animals of any kind (except trained companion animals with ID and tags)
Bengal fire and other fireworks
Megaphones and vuvuzelas
Noisy objects such as compressed air trumpets, rattles, drums
Digital SLR cameras with interchangeable lenses (exception: persons with appropriate accreditation)
Laser pointer
Suitcases, bags, rucksacks and opaque gym bags if larger than DIN A4
Liquids such as full Tetra packs (except up to 0.5 litres), full drinking bottles (except PET up to 0.5 litres), canisters, cans
Bulky items (e.g. umbrellas, walking sticks that are not medically necessary, very large banners, tennis rackets)
Selfie sticks
Video devices
Gas spray cans
Flags larger than A2
Means of transport such as scooters and skateboards

A ban may also be imposed on other items in individual cases. (e.g. very large rivets on clothing or similar). A sense of proportion must always be applied here.

Failure to comply with the prohibitions may result in expulsion from the event site. The organiser is entitled to take temporary custody and possession of objects of the aforementioned type. Infringements may be prosecuted under criminal law.

Permitted are

PET bottles up to 0.5 litres, Tetra-Pack up to 0.5 litres and metal bottles up to 0.5 litres
Waist bags, belt bags, breast bags, handbags, backpacks the size of a DIN A4 flyer
Liquid hygiene and health articles up to 100ml (up to a maximum of 2 items per person) in suitable plastic containers
Mobile phones (also with recording function)
Necessary medications (also syringes) with appropriate proof
Small umbrellas (so-called "pecks")